Shipping & Payment
Shipment And Paypment
WHICH SHIPPING METHOD DO YOU USE?
XSYWIG Hair use various shipping methods, such as Fedex / DHL / UPS / USPS / TNT / GES / DPEX to ship orders, if you want to assign the shipping method, please contact us to check before place your order.
HOW LONG IS THE SHIPPING TIME?
Normally XSYWIG will ship your order out on business days after get the order confirmation reply ( if your order needs to be customized, it might takes longer time to process).
Normally it takes about 2-5 business days to get to most countries once your order shipped out. There is 1-2 Day expedited shipping service for USA orders for certain orders, please contact XSYWIG customer service if you have a need.
* COVID 19 restrictions / Bad Weather may cause delivery delays. Hope get your kind understanding.
* Express companies don’t accept PO BOX / APO address so please leave your detail address when you submit your order.
The following conditions will be borne by the buyer:
1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3. The buyer shall bear the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
Helpful Hint:
1.Normally, the local shippers deliver packages on workday( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it's better for you to choose an address where you can receive the package on workday as the shipping address. It's best to keep your phone open, because the shipper might contact you via phone.
2.Some shipping services we using should have the customer's signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
Payment Method
We accept the following payment methods:
PayPal, MasterCard, Visa Credit Card, American Express, Discover
ayment of PayPal:
1. You have your PayPal account, then choose the PayPal to complete the payment directly
2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.
Note: Choose the PayPal payment, you can choose your country currency, we accept all the currency.
Payment Of Credit Card:
1. You click MasterCard, Visa Credit Card, American Express, Discover payment directly, you will be redirected to the PayPal website, then choose the payment method again, and fill in your card information to complete the payment.
2. You click the PayPal&Credit, you will be redirected to the PayPal website, the one is PayPal payment, the other one is Pay with Debit or Credit Card payment. Choose one to complete the payment.
Note: Your credit card will be charged upon placement of your order.
Pay Attention:
1. Due to each transaction on our site being through Paypal and based on USD, we shall no responsibility for the loss caused by the exchange rate fluctuation. When you order on our website, you acknowledge and accept all risks that may result from international exchange rates fluctuating, that we bear no liability for the potential price movements due to international currency rate reverse.
2. Please don’t use “e-check” payment, this payment states is “pending”, this shows we don’t receive your payment now, we can’t arrange the shipment for you. We will wait the states change to “cleared”, we receive the payment, we will arrange the payment, usually this takes 4-5 days.
We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.
SHIPMENT
We do best and fast delivery.
If your order is urgent, pls contact us directly
Email : Service@xsywig.com
or leave comment on your order.
Love you,
XSY HAIR